When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed.
Most blood tests are available within 3 days, although some rheumatic tests take 2 to 3 weeks. X-Rays generally take 10 to 14 days.
We get hundreds of telephone calls every morning requesting appointments, requests for urgent house visits and advice. Because we want to try and answer phone calls efficiently, we ask that patients who are looking for their results should phone between the hours of 11:00 and 18:00.
This helps to ensure that patients with urgent problems can get through on the telephone when the phone lines are particularly busy in the morning.
Thank you for your help in supporting this policy.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided, reason for the specimen and which Clinician requested.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.